Comments on the Problem Statement draft: Document structure

[Harald Tveit Alvestrand]

--On 6. oktober 2003 16:44 -0700 Charlie Perkins <charliep at iprg.nokia.com> 
wrote:

> A statement is made that the "Unclear Mission" root
> cause is the "fundamental" cause.  I don't believe it.
> I think it's much more a case of arbitrary procedures
> applied selectively according to circumstance and
> personal preference.

Charlie,

I don't believe that the document as currently written raises the "unclear 
mission" point above the other points, one of which is the "management" 
issue. It just happens to come first in the list.

I think there are two issues with percieved arbitrariness:

- If we allow ourselves to assume that leaders have been genuinely acting 
in bad faith, I think we will jeopardize our ability to correctly diagnose 
and correct the real problems we have.
- If we do not understand the processes that led to the decisions that are 
being labelled "arbitrary" being taken by competent people acting in good 
faith, we are doomed to repeat them.

                        Harald